If you have any issues when you receive your box, please contact Customer Experience Team and we will be glad to take care of you.
Chivery coupon codes cannot be used with your Chive Box subscription, this includes Chive Points coupon codes. Looking for a cheaper Chive Box? Sign up for our 6 or 12 month subscription and lock in the savings! Only $58 or $52, respectively.
Yes, if you would like to upgrade to 6 or 12 Month packages for a discounted rate, simply contact Customer Experience Team HERE to update your subscription. You must do so before the next Chive Box, which is on the first of every month.
We are happy to process an exchange for items that don't fit or are damaged in transit. Please note: WE DO NOT OFFER RETURNS ON SUBSCRIPTION BOXES.
If you would like to exchange or replace an item in the subscription box please Contact Us via our Help page and submit a request. We will get back with you as soon as we can to have your exchange processed and out to you!
You will receive a new CHIVE Box each month. Orders placed between the 1st and the 7th of the calendar month will start shipping the first week of the next month. Orders placed after the 7th of the calendar month will ship the first week of the following calendar month i.e. one month later.
To update theCHIVE Box billing and preferences, please contact Customer Experience Team. You can cancel your Monthly Chive Box between the 1st and 7th of each month for the upcoming box. 6 or 12-Month recurring subscriptions can only be canceled within the first month. After this one month grace period, 6 and 12 month subscriptions cannot be cancelled. Learn More >